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basdouri.fadia@majestyacht.com
Faq
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Login / Register +971 54 510 2406

FAQs

How long have been in Business?
Majesty was founded and began Chartering Yachts in 2008, with popularity the company has grown its fleet and now operates 13 vessels and employs over 35 staff Rated GCC’s #1 Yacht Charter Operator with Online Portal to create exclusive and friendly services for our customers.
Yes. Each vessel is assigned its own Captain and Crew. Together with our own quality standard requirements for presentation and being English spoken all Crew must hold the necessary STCW paperwork and have a proven history within the Maritime Service Sector to be part of the Majesty Yacht Team.
Yes, all our vessels are company owned and selected to provide our customers with the luxury and space they desire.
Yes, water slide is company owned and it’s the 1st and only water slide in UAE!
Each is registered Dubai Maritime City Authority (DMCA) and hold all required public and private liability insurances
Charters start from AED 399 per/hr., prices will vary according to the size of the vessel required.
The standard duration of the sightseeing trip for most of the companies is 2 hours, however some companies may require you to book their vessel for a period of at least 4 hours for a sightseeing trip. As for the fishing trip, we strongly recommend to book your vessel for at least 5 hours, so you can get the most out of your experience.

The following Cancellation Policy will apply for each Tour cancelled:

  • Changes to the reservation is subject to the availability (additional charges may apply).
  • Cancellation outside 72 hours from trip time: You will be charged 30% of trip cost.
  • Cancellation within 72 Hours from trip time: You will be charged 50% of trip cost.
  • Cancellation within 36 Hours from trip time: You will be charged 80% of trip cost.
  • Cancellation within 24 Hours from trip time: You will be charged 100% of trip cost.
We may cancel your reservation due to the event beyond our control such as bad weather, mechanical failure, coast guard restrictions, and enforcement of new laws. Majesty Yacht will provide alternatives within the charter budget or Full Refund will be processed.
Yes, we do provide refunds. Each and every refund, however, is a subject to our cancellation policy.
All payments are being done online. We currently accept Visa and MasterCard credit or debit cards, but are working around the clock to provide a broader range of payment options for your own convenience.
Yes, we do. You will find the best deals during the week, these change throughout the season. To find out more about what we have on offer please contact one of our Charter Executives or visit here (click).

You can book online from our website, by selecting the yacht, checking the availability, select your preferred date and time, add food from our menu on board, add more luxury services to your trip then enter your details and Pay online and receive instant confirmation and enjoy your trip with Majesty Yacht.

Or to Call us on +971 545102406 and ask to speak with one of our Charter Executives. Once you have chosen your preferred Yacht, date and duration, you can secure the booking by placing a 50% deposit against the allotted charter.

You can pay via the following method;
E-Invoice Online Payment Link (will be sent)
UAE Exchange
Cash/Cheque
Debit or Credit Card
You can pay via the following method;
E-Invoice Online Payment Link (sent)
UAE Exchange
Cash/Cheque (Our Branches)
Debit or Credit Card
Cash to our Captain during the trip
Yachts are typically chartered for a minimum of 3 hours to witness all the sights; quicker charters are available please contact one of our charter executives to understand the terms and conditions for this.
If you have specific dates and times to execute your charter we recommend you book well in advance. If you are generally flexible then 2-3 weeks during peak season 1-2 weeks prior during the summer.
Soft drinks and water are complimentary when chartering with us. We have Menu on Board available on our website plus we have Catering menu available upon request, please discuss your catering and dietary requirements with your Charter Executive during the booking process.
Yes, our team will contact you by telephone the evening before the charter clarifying the time and criteria of your charter.
Yes, minors under 2yrs are permitted but must remain within the Saloon or Cabin area accompanied by an adult. Children under the age of 9 are required to wear life jackets throughout the charter.
Yes, we have Female Crews however we don’t have female captain.
We do have water slide 1st and only one in UAE you can use it during our charters. We can however supply a water sports such as, jet ski, Banana, wakeboard, fly board and Doughnut rides if you would like to add activities to your Charter.
We are located within Dubai Marina Mall, our office is located at Al Khor Plaza Building, Al Garhoud, Meet & Greet is at PIER 7. our yacht rental is a 2-minute walk.
Majesty Yacht operate and own a luxury pick up service, if you wish to bring you own vehicle you have the following parking options; Valet parking is available at Pier 7, AED50 per vehicle Alternatively, Marina Mall Parking Level 4 is available subject to availability.
Please arrive 10-15 min prior to your charter at the designated Pier 7 Valet. Please make the operations team aware when you arrive.
We will have one of our coordinators meet you and your guests at the front of the Pier 7 Valet Parking. They escort you to the vessel.
You can pay by using below payment method or by cash/credit or debit card to our captain
during the You can pay via the following method;
E-Invoice Online Payment Link (will be sent)
UAE Exchange
Cash/Cheque (Our Branches)
Debit or Credit Card
All guests MUST bring with them Valid I.D. Passport for individuals coming from outside of UAE and Emirates I.D for Residents. Failure to comply may result in you or guests being refused entry to the vessel.
We will try to accommodate where we can, please consult your Charter Executive to discuss details outside of your allotted charter.
You may extend your charter IF we are in a position where there is availability following your charter. We advise this is pre-discussed as a possibility with your Charter Executive. Payment for the extension must be to Captain in cash/credit card during your charter.
Your Charter will commence taxiing through the infamous Dubai Marina, once out in the Arabian Sea you will travel around the iconic Palm Jumeirah, see sights such as the Atlantis Hotel and the One & Only Royal Mirage, from there across to the 7 Star Burj Al Arab and Jumeirah Beach Hotel, before heading back past the Sheik Mohammad’s Island. Time permitting, we will rest the vessel for you and your guests to anchor in the sheltered waters and relax with the back drop of Dubai as you.
Yes. We have a contracted professional catering company servicing all of our vessels for more information on menu options and costs please contact your Charter Executive.

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